If your card is lost or stolen, log in to Eagle Access Card Office web site and DEACTIVATE your card. Once you find your card, log back into the web site and ACTIVATE your card.
If you find a lost card, please turn it into Eagle Access Card Office or campus security. Lost or damaged cards can be replaced in the Eagle Access Card Office.
Click here to login into the Eagle Access Card Office site to manage your account.
| Replacement Eagle Access Card |
There is a $10 charge to replace a card that does not meet one of the circumstances below. Individuals can obtain a replacement card at no charge in the following circumstances:
1. Malfunctioning card – a replacement for a malfunctioning card will be issued at no charge if there is no visible damage to card and the malfunctioning card is the current ACTIVE card in the system. Also, if the card was issued more than 3 years ago a card will be reissued at no charge.
2. Name change – a replacement card for a name change will be issued at no charge if the old card is returned.
3. Stolen card – a replacement card will be issued at no charge as long as a detailed police report is provided to the Eagle Access card office. A case number does not qualify as a police report.
4. Illegible card – a replacement card will be issued at no charge if the text or facial image has worn away from standard usage and the active card has been issued for 2 years or more.
Cards should not be hole-punched to accommodate lanyards, etc. The Eagle Access Card is a ‘smart card’ with a microchip and wiring embedded in it and if the wiring is broken the card will not be functional.
If a card needs to be replaced and the card has been punched, then the $10 charge will apply. |